How Hearst Newspapers is driving audience engagement and subscriber retention with SMS
More publishers are turning to SMS as a way to attract and engage new audiences, convert subscribers, and reduce churn.
News publishers on Substack find the platform’s limitations
Some publishers on Substack say they’re outgrowing the platform and are searching for greater flexibility and control with their own technology stacks.
The Washington Post tests week-long paid content passes
The publisher has begun offering readers an alternative to a recurring subscription: a 7-day one-off pass that does not automatically renew.
How publishers can protect their businesses from the threat of AI
The rise of artificial intelligence has sent publishers scrambling to understand the potential threats it poses to their business models and how they can best react.
Where are Google’s AI licensing deals?
There’s been a notable exception from the AI-licensing wave: Google has so far refrained from compensating publishers directly for access to their content.
How Apple Intelligence could impact publishers
Publishers are evaluating how Apple’s new on-device AI features might impact their products and businesses.
Publishers launch ‘consent or pay’ walls
Some news publishers have begun offering readers in Europe a choice: Consent to the use of cookies and targeted advertising, or buy a subscription.
Five myths about involuntary subscriber churn
Publishers recognize that involuntary churn is eroding their subscription revenue, but many still lack strategies and technology to combat it effectively.
Micropayments’ big moment
Publishers’ skepticism is softening as their subscription businesses mature and the thirst for new marketing and monetization options becomes more acute.
The Toronto Star launches micropayments
The Canadian publication is among the first major news outlets to experiment with the monetization approach.
Research: Consumer attitudes to publishers’ subscription products
Consumer attitudes to publishers’ subscription products are evolving as media companies place greater emphasis on generating revenue directly from their audiences.
Paywalled content is deemed higher quality and more trustworthy
Consumers believe publishers’ content is generally higher quality and more trustworthy when they have to pay to access it, new research finds.
Introductory discounts drive subscription purchases, consumers say
73% of consumers say they’re more likely to subscribe to digital publications when offered introductory discounts.
Over half of readers attempt to circumvent publishers’ paywalls
58% of digital publication readers say they regularly attempt to circumvent paywalls, down slightly from 63% in 2022.
Satisfaction with publishers’ subscription products is growing
More consumers are satisfied with the value for money they get from publishers’ digital subscription products now than in 2022, according to new research.
Subscribers say they’re less likely to cancel now than they were in 2022
Consumers may be spending on subscriptions less cautiously than they were last year, when fears of a recession were more acute.
No sign of peak subscription: Consumers continue to grow their subscription portfolios
29% of subscribers say they hold more digital publication subscriptions than they did 12 months ago, while just 7% have fewer, according to new research.
Consumers say they would buy more subscriptions if canceling was easier
Two-thirds of U.S. consumers say they would be more likely to subscribe to digital publications if the process of canceling subscriptions was easier, according to new research conducted by Toolkits and National Research Group.
License or sue: Tracking publishers’ relationships with generative AI companies
Toolkits’ database detailing which publishers are licensing their content to generative artificial intelligence companies and which are taking legal action.
Publisher brands with the most digital subscribers
The Toolkits ranking of the top English-language publisher brands, ordered by the total number of paying subscribers with access to their digital subscription products.
U.S. publisher brands with the most digital subscribers
Top U.S.-based publisher brands ranked by total number of digital subscribers.
Publishers adapt as scrutiny of subscription cancellation practices mounts
Publishers are responding as it becomes clear that trapping consumers in unwanted subscriptions will not prove a viable long-term strategy.
Four subscription themes are top of mind for publishers in Q4
A handful of key subscription themes are top of publishers’ minds as they look to maximize revenue for the year and chart paths for 2024.
How subscription publishers are navigating economic instability
A new Toolkits report explores how publishers are adjusting their approaches to drive subscription success despite challenging market conditions.
Reducing passive subscriber churn
Tactics for mitigating passive subscriber churn and minimizing lost revenue from payment failures.
Limiting password sharing for subscription products
Tactics for limiting password sharing activity and using it as a growth opportunity.
Managing “sleeper” subscribers
What to do when subscribers aren’t actually using the products or services they’re paying for.
SEO strategies for paywalled content
Strategies and tactics to ensure optimal search performance for paywalled content.
Comparing server-side and client-side paywall technology
Each approach comes with advantages, drawbacks and unique considerations.
Onboarding subscribers
Implementing highly effective onboarding processes that help minimize churn and boost subscriber engagement, retention and revenue.
How The Information is combating involuntary subscriber churn
Efforts to identify and address weaknesses in its payment architecture are helping maximize subscription revenue.
Are publishers relying too heavily on subscription discounting?
There’s little data to suggest discounting for news subscriptions is any more prevalent (or concerning) than it is in other industries.
The Apple News opportunity
Publishers are increasingly looking to Apple’s news aggregation product to reach and engage new audiences.
Half of consumers are willing to pay for news
53% of consumers say they would pay for access to news in some capacity, according to The Reuters Institute.
Are monthly subscribers worthless?
Publishers are emphasizing longer subscription terms as sampling of their content increasingly occurs on third-party platforms.
Google urges publishers to diversify distribution beyond search
One of the best ways to be successful in Google search is to think beyond it, according to the company’s search liaison.
A pivotal year for news publishers
As challenges to their business models mount, 2024 is shaping up to be a make-or-break year for news publishers.
Key questions around OpenAI’s licensing deals with publishers
For publishers mulling the possibility of their own AI licensing arrangements, several key questions are now top of mind.