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Amazon executives were “okay” with people being signed up for Amazon Prime membership without their knowledge, the Federal Trade Commission said in an amended lawsuit on Wednesday.
The FTC’s original suit, filed in June, alleged Amazon's manipulation of checkout buttons to trick millions of consumers into enrolling for Prime subscriptions. The Commission added new details to back up its claims on Wednesday, including internal messages and the names of three senior Amazon leaders who allegedly “played a key role”: Neil Lindsay, Russell Grandinetti, and Jamil Ghani.
The amended complaint alleges that Amazon intentionally employed deceptive tactics, making it easy for customers to enroll in Prime unintentionally. According to the FTC, Amazon employe